In an effort to help me keep up with everything I post each week, here is my latest “Sunday Summary” of my posts from the week.
Mon, August 19: What can we do to get out of your way?
“If you hire great people, get out of their way and let them succeed. Yes, give them the tools, but don’t do stupid things that make it harder to succeed.”
Tue, August 20: The identity threat of outgroups
“Our social identities push us unthinkingly to see people like us—what psychologists call our ingroup—as more virtuous and intelligent, while those who are different—the out-group—as suspicious, unethical, and possibly threatening. Social identities help us relate to others, but they can also perpetuate stereotypes and prejudice.”
Wed, August 21: The problem with the purple cow
The idea of Seth Godin’s “Purple Cow” is great, but companies can often take it too far and fail to do much of anything with their “Brown Cows”.
Thu, August 22: The virtuous cycle of enlightened hospitality
It’s easy to say “the customer comes first”, but if the customer comes before your team you’ll struggle with retention and create a worse situation for everyone involved — especially the customer.
Fri, August 23: What the web is versus what we want it to be
When it comes to our clients at GreenMellen, we work to get results regardless of how things “should be” (within the realm of morality, of course). Personally, though, I’m more interested in how the web could be versus trying to extract ever more from the web we have.
Sat, August 24: Default to love
When it comes to things that are hard to understand, you have two choices. You can struggle to understand and show hate, or you can struggle to understand and show love.
I hope you found some value in this. If you ever have questions, ideas, or disagreements regarding anything I write, please don’t hesitate to reach out.
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